data dissapears
<p>loaded 2GB in a space of two days 1GB cost R160 each. within two days it was just gone. tried to call mtn on 173 they have high call volumes and my number is suspended and i cannot reach their call centre i can only use their predefined options</p>
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
10 Nov 2016, 20:54Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
We have gone through your account and your data bundles are depleted due to data sessions, there is a mobile number 073****537 that is linked to your Data Share service. Please dial *141*5#ok select “Manage Data Bundles” and then select "Data Share" to delink the number.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,
MTN South Africa's reply10 Nov 2016, 20:54
Official
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
We have gone through your account and your data bundles are depleted due to data sessions, there is a mobile number 073****537 that is linked to your Data Share service. Please dial *141*5#ok select “Manage Data Bundles” and then select "Data Share" to delink the number.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,