Data dissapearing
<p>MTN South Africa is draining my data and I want to know why!! My cellar data is off and yet throughout the day data seems to be disappearing. I want to know where my data is going because I am being charged for this. I have tried calling them for three days but it seems as though everyone is on holiday as no one was able to assist me! This is not the first time this has happened to me and I am honestly so sick of your service! I have taken screen grabs showing how my data is just vannishing!! </p>
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Replies (7)
MTN South Africa's replyOfficial
21 Dec 2016, 09:17Good day,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly provide us with a date that the data disappeared so that we may investigate further.
Reqgards,
Ishie.
Best regards,
MTN South Africa's reply21 Dec 2016, 09:17
Official
Good day,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly provide us with a date that the data disappeared so that we may investigate further.
Reqgards,
Ishie.
Best regards,
MTN South Africa's replyOfficial
21 Dec 2016, 09:17Good day,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly provide us with a date that the data disappeared so that we may investigate further.
Reqgards,
Ishie.
Best regards,
MTN South Africa's reply21 Dec 2016, 09:17
Official
Good day,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly provide us with a date that the data disappeared so that we may investigate further.
Reqgards,
Ishie.
Best regards,
MTN South Africa's replyOfficial
21 Dec 2016, 09:17Good day,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly provide us with a date that the data disappeared so that we may investigate further.
Reqgards,
Ishie.
Best regards,
MTN South Africa's reply21 Dec 2016, 09:17
Official
Good day,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly provide us with a date that the data disappeared so that we may investigate further.
Reqgards,
Ishie.
Best regards,
MTN South Africa's replyOfficial
21 Dec 2016, 09:18Good day,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly provide us with a date that the data disappeared so that we may investigate further.
Regards,
Ishie.
Best regards,
MTN South Africa's reply21 Dec 2016, 09:18
Official
Good day,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly provide us with a date that the data disappeared so that we may investigate further.
Regards,
Ishie.
Best regards,
MTN South Africa's replyOfficial
21 Dec 2016, 09:18Good day,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly provide us with a date that the data disappeared so that we may investigate further.
Regards,
Ishie.
Best regards,
MTN South Africa's reply21 Dec 2016, 09:18
Official
Good day,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly provide us with a date that the data disappeared so that we may investigate further.
Regards,
Ishie.
Best regards,
's updateReviewer Update
21 Dec 2016, 10:09Good day Ishie.
I recieved an sms on SUnday saying that my data was low which is impossible because I barely use my data as I am connected to wifi for most of my day (this is something that I have raised before with MTN). From Sunday I monitered my data throughout the day and noticed that even with my cellular data off, data was dissapearing. I cannot provide you with a date but based on the extent and speed that my data has vanished I would say that this has been happening on and off for years!!! I am furious and expect a refund on the data that has been ****** from me, IMMEDIATLEY!!!!
's update21 Dec 2016, 10:09
Reviewer Update
Good day Ishie.
I recieved an sms on SUnday saying that my data was low which is impossible because I barely use my data as I am connected to wifi for most of my day (this is something that I have raised before with MTN). From Sunday I monitered my data throughout the day and noticed that even with my cellular data off, data was dissapearing. I cannot provide you with a date but based on the extent and speed that my data has vanished I would say that this has been happening on and off for years!!! I am furious and expect a refund on the data that has been ****** from me, IMMEDIATLEY!!!!
's updateReviewer Update
21 Dec 2016, 10:55So I get one response and thats it? Job done?
's update21 Dec 2016, 10:55
Reviewer Update
So I get one response and thats it? Job done?