RB
Richard B
1 reviews | Active since Feb 2014
03 Nov 2015, 14:25
Data disconnects every 2 minutes
I've recently started using an MTN sim and the data service disconnects every 2 minutes and take about a minute to reconnect.<br> This issue happens everywhere I go, not only at home. My phone is stationary at the time therefore it is not a location issue. A number of people I speak to have the same issue.<br> I would love to hear what MTN have to say about this and their plan to fix it.
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Replies (1)0
Replies (1)MTN South Africa's replyOfficial
05 Nov 2015, 19:49Hello thaifood,
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
kindly note your query its been escalated to our technical team to contact you with regards to your problem REQ:***.
warm regards
mike
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
kindly note your query its been escalated to our technical team to contact you with regards to your problem REQ:***.
warm regards
mike
MTN South Africa's reply05 Nov 2015, 19:49
Official
Hello thaifood,
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
kindly note your query its been escalated to our technical team to contact you with regards to your problem REQ:***.
warm regards
mike
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
kindly note your query its been escalated to our technical team to contact you with regards to your problem REQ:***.
warm regards
mike
