AC
Anzet C
1 reviews | Active since Dec 2018
25 Jan 2019, 20:47
Data Disappears
I just uploaded 1GB of data and 5mins later it was depleted! My phone does not update automaticly and i did not update any apps in that 5mins!!! When I call them they say “sorry we can only check in 24hours” and “did you update your cellphone? Then your settings have changed back”!! I’ve had my phone for 3years now they want to tell me the settings revert back to original settings when I update IOS! Pathetic!!
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MTN South Africa's replyOfficial
28 Jan 2019, 13:28Good day Anzet
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for the delayed response and any inconvenience caused.
Please give us a chance to look into this and revert back to you.
Warm Regards,
Ayanda Mthimkhulu
Complaints Management Team
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for the delayed response and any inconvenience caused.
Please give us a chance to look into this and revert back to you.
Warm Regards,
Ayanda Mthimkhulu
Complaints Management Team
Best regards,
MTN South Africa's reply28 Jan 2019, 13:28
Official
Good day Anzet
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for the delayed response and any inconvenience caused.
Please give us a chance to look into this and revert back to you.
Warm Regards,
Ayanda Mthimkhulu
Complaints Management Team
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for the delayed response and any inconvenience caused.
Please give us a chance to look into this and revert back to you.
Warm Regards,
Ayanda Mthimkhulu
Complaints Management Team
Best regards,