Data disappears
I am tired of my data disappearing everyday. I buy almost 400mb every 2nd day but it just vanishes becase Mtn send me sms that my data has depleted. This is not fair on me as I feel that I am being ******.<br> <br> Another thing I was supposed to pay R399 when I signed my contract but every month my bill is more than R500 what does that mean as I buy my own airtime and data as soon as the contract one is finished.<br> <br> Please attend to this as I am about to loose my patience.
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MTN South Africa's replyOfficial
16 Oct 2015, 08:06Hello kabokago,
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly be advised that your data is used on internet you can also restrict back ground data so that it's minimise data usage. Your account currently, there are no changes in billing they are correct , your promotion on its own is R319 excl. other services and VAT.
Warm Regards
Nompumelelo
REQ:***
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly be advised that your data is used on internet you can also restrict back ground data so that it's minimise data usage. Your account currently, there are no changes in billing they are correct , your promotion on its own is R319 excl. other services and VAT.
Warm Regards
Nompumelelo
REQ:***
Best regards,
MTN South Africa's reply16 Oct 2015, 08:06
Official
Hello kabokago,
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly be advised that your data is used on internet you can also restrict back ground data so that it's minimise data usage. Your account currently, there are no changes in billing they are correct , your promotion on its own is R319 excl. other services and VAT.
Warm Regards
Nompumelelo
REQ:***
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly be advised that your data is used on internet you can also restrict back ground data so that it's minimise data usage. Your account currently, there are no changes in billing they are correct , your promotion on its own is R319 excl. other services and VAT.
Warm Regards
Nompumelelo
REQ:***
Best regards,