KB
Kobus B
1 reviews | Active since Dec 2017
14 Jul 2019, 12:20
Data disappeared
On my number is have recharge a few times know and I could not play the win and spin. Continuesly I am changing with airtime and data and it just disappeared from my account. Nothing is activated on my phone like subscriptions. Please help me to get this sorted.
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Replies (1)
MTN South Africa's replyOfficial
15 Jul 2019, 12:36 Good day Kobus Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
I have tried to contact you I however went through to your voicemail service. Between the *** your number used 7820.84MB. There is no missing data or subscriptions.
We trust that the above mentioned is beneficial to you. Please feel free to contact us on 135 should you require additional information.
Warm regards
Roanne Complaints Management Team
I have tried to contact you I however went through to your voicemail service. Between the *** your number used 7820.84MB. There is no missing data or subscriptions.
We trust that the above mentioned is beneficial to you. Please feel free to contact us on 135 should you require additional information.
Warm regards
Roanne Complaints Management Team
Best regards,
MTN South Africa's reply15 Jul 2019, 12:36
Official
Good day Kobus Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
I have tried to contact you I however went through to your voicemail service. Between the *** your number used 7820.84MB. There is no missing data or subscriptions.
We trust that the above mentioned is beneficial to you. Please feel free to contact us on 135 should you require additional information.
Warm regards
Roanne Complaints Management Team
I have tried to contact you I however went through to your voicemail service. Between the *** your number used 7820.84MB. There is no missing data or subscriptions.
We trust that the above mentioned is beneficial to you. Please feel free to contact us on 135 should you require additional information.
Warm regards
Roanne Complaints Management Team
Best regards,