NK
Nontokozo K
1 reviews | Active since Feb 2012
07 Sept 2018, 12:01
Data disappeared
I want to know where is my 1G data for my whatsapp that I loaded on the 01 September 2018 around 15:10 after I loaded Facebook 1G at 15:09.
Helpful (0)
Replies (3)0
Replies (3)
MTN South Africa's replyOfficial
09 Sept 2018, 16:25Dear Valued Customer,
Thank you for taking the time to raise your concerns with MTN.
Kindly be advised that you have 879.1 MB remaining for Whatsapp Monthly AdHoc expiring on the 07/10/2018.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Regards
Mike Ramaboka
Complaints management Team
Best regards,
MTN South Africa's reply09 Sept 2018, 16:25
Official
Dear Valued Customer,
Thank you for taking the time to raise your concerns with MTN.
Kindly be advised that you have 879.1 MB remaining for Whatsapp Monthly AdHoc expiring on the 07/10/2018.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Regards
Mike Ramaboka
Complaints management Team
Best regards,
NK
Nontokozo K's updateReviewer Update
10 Sept 2018, 08:03That balance if for 1G that I bought on 01/09/2018. I want to know about 1G that I bought on the 01/09/2018
NK
Nontokozo K's update10 Sept 2018, 08:03
Reviewer Update
That balance if for 1G that I bought on 01/09/2018. I want to know about 1G that I bought on the 01/09/2018
NK
Nontokozo K's updateReviewer Update
10 Sept 2018, 08:04Refer to this email with corrected dates. That balance if for 1G that I bought on 07/09/2018. I want to know about 1G that I bought on the 01/09/2018
NK
Nontokozo K's update10 Sept 2018, 08:04
Reviewer Update
Refer to this email with corrected dates. That balance if for 1G that I bought on 07/09/2018. I want to know about 1G that I bought on the 01/09/2018