Data depletion
My data is depleting even though my mobile data is off...
And your call centre agents are rude... the guy advised I was on the internet. Not sure how...
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MTN South Africa's replyOfficial
02 Sept 2018, 23:56Good day Bhavesh,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly provide us with the date and time of your data disappearing as well as how much data had disappeared in order for us to investigate your complaint further.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,
MTN South Africa's reply02 Sept 2018, 23:56
Official
Good day Bhavesh,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly provide us with the date and time of your data disappearing as well as how much data had disappeared in order for us to investigate your complaint further.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,