AN
Arun N
1 reviews | Active since May 2014
30 Sept 2015, 22:09
Data depleted way too quickly!
As soon as I'm on MTNs data, it gets depleted ridiculously quickly. Within minutes, all my data is gone. This is just impossible and I can verify it through my data usage statistics I can see on my phone! Also, once it burns through my data package, it proceeds to eat through my airtime!! Unbelievable. My mum has the exact same issue and now I know we're not the only ones with this problem. <br> My latest issue was today(30 September 2015) around 8:30pm
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MTN South Africa's replyOfficial
02 Oct 2015, 09:17Hello complainant6247,
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly be advised that I have checked on our systems and it shows that the data bundles were used for internet connection.
Warm Regards
Nompumelelo
REQ:***
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly be advised that I have checked on our systems and it shows that the data bundles were used for internet connection.
Warm Regards
Nompumelelo
REQ:***
Best regards,
MTN South Africa's reply02 Oct 2015, 09:17
Official
Hello complainant6247,
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly be advised that I have checked on our systems and it shows that the data bundles were used for internet connection.
Warm Regards
Nompumelelo
REQ:***
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly be advised that I have checked on our systems and it shows that the data bundles were used for internet connection.
Warm Regards
Nompumelelo
REQ:***
Best regards,