BJ
Beggy J
1 reviews | Active since Dec 2017
07 Dec 2017, 10:08
Data deals
On the 6th of December I went to The Glen shopping center looking for the "sharelinkMW40 "cash and was advised that the don't have stock, drove to maponya mall MTN AND that's where I noticed that I wasn't important. The guy was happy to talk to me until, I advised him that I wanted it cash he changed his face and told me that they don't have stock for cash clients only contract and that is where I asked him so why don't they say so on the promo book he advised me that I should try jabulani mall and I did still no stoc**** N6 I'm not happy at all as I needed that modem to do some work Can't log in with my account but my email address is gugu
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MTN South Africa's replyOfficial
07 Dec 2017, 18:40Dear valued client,
We acknowledge the receipt of your complaint and apologise for the inconvenience experienced.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Please be advised that this has been escalated to Maponya mall Regional Management to take corrective measures in accordance with our Service level agreements, and you will be advised of the outcome.
Warm regards,
Mike Ramaboka
Complaints Management Team
Best regards,
MTN South Africa's reply07 Dec 2017, 18:40
Official
Dear valued client,
We acknowledge the receipt of your complaint and apologise for the inconvenience experienced.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Please be advised that this has been escalated to Maponya mall Regional Management to take corrective measures in accordance with our Service level agreements, and you will be advised of the outcome.
Warm regards,
Mike Ramaboka
Complaints Management Team
Best regards,