1 reviews | Active since Apr 2012
<p>Mtn please can you do something bout your poor answers for data that goes missing in hours? I bought 300mb this afternoon at 2:56 pm... its now 10pm and there is now no data? I can understand this if I was watching videos online.. but I haven't....I used to use 1gig a month? Now I use about 4gigs....Then ur story is background apps? Really? How much data can background apps use... don't even try that with me...U need to show us consumers some proof? This is the 3rd time I will be complaining and still get no joy? When u take our money it's ok... but we must jus wait around and hope for better things to happen! Be a proper company with proper service... show us that u got nothing to hide and show us where the data is going? Please don't be assholes and at least try to respond... maybe I should jus take all 5 of my lines and move to someone with better service and prices! And this is coming from a customer that has been with you for 17years.... u guys really let me down...</p>
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Please be advised that the usage falls under an unbilled invoice, kindly contact our customer care line once your invoice dated 2016-10-07 has been finalized to request for your usage to be investigated and validated.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Please be advised that the usage falls under an unbilled invoice, kindly contact our customer care line once your invoice dated 2016-10-07 has been finalized to request for your usage to be investigated and validated.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.