DM
David M
1 reviews | Active since Jun 2013
19 Dec 2015, 22:41
DATA COVERAGE
2012... 2015... Still no joy. Data coverage is beyond pathetic. I'm going to the umbudsman to intervene this time. Then, if I can afford it, get legal advise to sue for breach of contract. My aim is to cancell cancell cancell and get my monies back for all the frustation I've been suffering..... AYOBA!! I don't think so...!!!!
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Replies (1)
MTN South Africa's replyOfficial
22 Dec 2015, 11:41Hello WAWI69,
Thank you for bringing this matter to our attention.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
This matter will be escalated to the management team of our Cancellation team for urgent attention.
We would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ:***
Thank you for bringing this matter to our attention.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
This matter will be escalated to the management team of our Cancellation team for urgent attention.
We would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ:***
Best regards,
MTN South Africa's reply22 Dec 2015, 11:41
Official
Hello WAWI69,
Thank you for bringing this matter to our attention.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
This matter will be escalated to the management team of our Cancellation team for urgent attention.
We would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ:***
Thank you for bringing this matter to our attention.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
This matter will be escalated to the management team of our Cancellation team for urgent attention.
We would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ:***
Best regards,