1 reviews | Active since Feb 2022
Data contract
Yoh guys be careful for this cellphone companies they turn to become krooks and ****s. My data mtn simcard was expiring on the 23 Jan 2022 since the 10 Jan 22 I have tried everything to cancel the contract or warn them I am not continuing with contract whe it expires and i have been from pillar to post to their call center and store. Now, I was told u can open an account at the store but u can't cancel it after expiring date at the store u have to call their useless call center which is always offline or else they want to force another contract to throat even when u make it clear you don't want anything u just want to cancel, if u persist n don't renew or take new contract they drop the foun or put u on hold is a mess and frustrating. I think they filling the pain of losing lots of customers to fibre and all new quicker cheaper data technology, they have been ripping us off with their stupid slow expensive data they better go and plan again because we gone for good. Last I heard they even reduce the speed of data so that it must finish quickly to buy more. Today I get to cancel they telling me about some zero **** they offer so that they mustn't bill me for next month, and now previously I was told I can't cancel or even let them know I'm not continuing with contract when it expires today the tune has changed they telling me I was supposed to give them one month notice, which I tried several times it was clearly refused point blank, so I will be forced to accept data and pay for it next month but they gave me data on the 12 Jan and I paid their money on the 31 Jan 22. So yah guys is tiring this companies are disrespecting us when we supported them for years, there is no business ethics they want to rob us the little money we have but they will go down slowly with such bad customer service and expensive data.
