Data Contact

I had 2 years dat contact with MTM that came to an end 11 July 2022 and i was paying R299.000 until they increase my premium to R314.38 due to hike in interest rate which i did not have a problem with . After the end of my contract MTN billed me R1126.92 and when i contacted them they said is because i did not phone in to cancel and when i dispute that they said there is nothing they can help me with . I then requested cancellation of the contract and they are refusing to cancel saying i must give 1 month notice hence contract agreement that we have already ended . every time i call customer service they said i must speak to retention department which they never available and i never get an opportunity to speak to one of them .MTN is trying to make money out of none existing contract with their customers . I cant recommend anyone to continue with them if this is how they do business .