Data Complaint
MTN said my Data will be reimbursed on Saturday the 03/11/2018 today its the 05/11/2018 and Im yet to receive my Data this is the 2nd time this has happened and my data not being reimbursed
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MTN South Africa's replyOfficial
06 Nov 2018, 10:50Good day Kopano,
Thank you for your post.
Please accept our apologies for the lapse in service and the inconvenience caused to you as a result.
Kindly note that you were credited with airtime yesterday.
We trust the above is in order.
Warm Regards,
Zanele Mazibuko
Complaints Management team
Thank you for your post.
Please accept our apologies for the lapse in service and the inconvenience caused to you as a result.
Kindly note that you were credited with airtime yesterday.
We trust the above is in order.
Warm Regards,
Zanele Mazibuko
Complaints Management team
Best regards,
MTN South Africa's reply06 Nov 2018, 10:50
Official
Good day Kopano,
Thank you for your post.
Please accept our apologies for the lapse in service and the inconvenience caused to you as a result.
Kindly note that you were credited with airtime yesterday.
We trust the above is in order.
Warm Regards,
Zanele Mazibuko
Complaints Management team
Thank you for your post.
Please accept our apologies for the lapse in service and the inconvenience caused to you as a result.
Kindly note that you were credited with airtime yesterday.
We trust the above is in order.
Warm Regards,
Zanele Mazibuko
Complaints Management team
Best regards,