data charges of 3k

Firstly I don't get my emailed bills despite logging this problem before. Today I phone to complain again and get told my data for my iPad is R3000 this month, on my 2GB contract! I use wifi for my iPad mostly at work, this is impossible. I have logged a complaint about the previous months charges (R500) after having had this contract for nearly a year and never exceeding my 2gb limiit, and I put a cap on my contract so no data should be used after I hit my limit, in April!<br> <br> Today I am told that I should have taken more due care, to check the consultant who I asked to do the cap had done it? Due to the strike?<br> <br> Whaaaaat?<br> <br> Then I am told I should have dialed *141# to monitor my account. How do you do that from an iPad?<br> I logged a complaint and was told it will take 7 days to sort out. I asked to have my debit order stopped as I can't afford 3k going off my account, how do I know this was even done, going to have to double up and tell the bank.<br> <br> Pathetic service. Took half an hour to answer my call today!<br>