DATA CHARGED INCORRECTLY

********** 300, Bill limit was loaded when I did an upgrade here in Capetown early this year. I am querying July and August Invoice where i was charged for data. I was in Durban for 2 weeks and I bought data at an Mtn store in Ballito. I purchased more than a thousand rand of data while in Durban. This was the first time i ever bought data as I am wifi zoned. I tried buying data through my cell phone and due to a bill limit I was unable to buy it. I then went to Mtn Ballito and they told me that they will have to call Mtn head office and remove the bill limit in order for me to buy data. I didnot agree to that method as I have 2 sons and they abuse the my2u service for airtime. I then bought data from the Mtn Store In Ballito, 5/07 bought 2 gigs data. one gig was given free. total 3 gigs.2/07 bought 2 gigs data, 1 gig was free. total 3 gigs. I bought data 3 times from Mtn,Balltio. Bill limit is also loaded so if your bill limit did not kick in it should not be my problem. I know for a fact that i never used any data as my mobile data is forever off. I always ensure my mobile data is off as i am wifi zoned.

E ********** 62 7/07/2017 ********** 300 DATA CHARGED R 1519.51

E ********** 01 8/07/2017 ********** 300 DATA CHARGED R1519.52

If you look at both these invoices, the amount for data is the off by a cent. How is that?

This is definetly a system error from your side and I will not be held responsible for paying these charges.

Please can you credit these amounts as they are definetly not for my account. I can only imagine how many other people who does not query their bill is being over charged.