GD
Garth D
1 reviews | Active since Sept 2014
30 Nov 2015, 21:43
Data charge
Please make sure credit will be credited for the additional charges as soon as your invoice is finalised on the 26th of November 2015.As per previos ref ***<br> <br> The 1GB adhoc data bundle has been activated and is available for you to use accordingly
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MTN South Africa's replyOfficial
05 Dec 2015, 10:04Hello grdel,
Thank you for bringing this to our attention
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note the matter has been escalated to the billing Ref REQ:*** and REQ:***.
We would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ:***
Thank you for bringing this to our attention
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note the matter has been escalated to the billing Ref REQ:*** and REQ:***.
We would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ:***
Best regards,
MTN South Africa's reply05 Dec 2015, 10:04
Official
Hello grdel,
Thank you for bringing this to our attention
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note the matter has been escalated to the billing Ref REQ:*** and REQ:***.
We would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ:***
Thank you for bringing this to our attention
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note the matter has been escalated to the billing Ref REQ:*** and REQ:***.
We would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ:***
Best regards,