GD
Garth D
1 reviews | Active since Sept 2014
29 Oct 2015, 19:22
Data charge
1)On the 28/09 I loaded a1 gig bundle but have been charged twice on latest invoice please look into and reverse one and give necessary feedback .2) Also please check my latest unbilled invoice as only used data today and 1 gig already used up
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Replies (1)
MTN South Africa's replyOfficial
31 Oct 2015, 09:59Hello grdel,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note the matter has been escalated ref :REQ:*** , as per your unbilled please contact us as soon your bill is finalised so we can investigate .
Regards
Rosetta
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note the matter has been escalated ref :REQ:*** , as per your unbilled please contact us as soon your bill is finalised so we can investigate .
Regards
Rosetta
REQ:***
Best regards,
MTN South Africa's reply31 Oct 2015, 09:59
Official
Hello grdel,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note the matter has been escalated ref :REQ:*** , as per your unbilled please contact us as soon your bill is finalised so we can investigate .
Regards
Rosetta
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note the matter has been escalated ref :REQ:*** , as per your unbilled please contact us as soon your bill is finalised so we can investigate .
Regards
Rosetta
REQ:***
Best regards,