DATA bundles disappearing/Not being activated

<p>It seems MTN is at it again, data bundles disappearing...</p> <p>I’m subscribed to a weekly re-occurring data bundle. Have enough airtime for the bundle to be activated. But nothing. Phoning customer care, their so called ‘service champion’ is a rude unhelpful woman seeming to struggle somewhat understanding English. Simply tells me, buy another data bundle. I ask to be put through to a supervisor or manager. Eventually after holding for 7 minutes, I get transferred to Nompilo Ndaba… She cannot tell me why data bundle haven’t been activated, nor if money had been deducted for said data bundle. I get accused of not having enough airtime that’s why it didn’t go through, but it is supposedly not possible for them to check when last I topped up my account. </p> <p> </p> <p>USELESS, ARROGANT, *********** LYING (MAKING A PROMISE TO GET BACK TO ME WITH A SOLUTION OR TO CONFIRM THE PROBLEM HAS BEEN SOLVED AND NEVER DID) CUSTOMER CARE</p>