1 reviews | Active since Feb 2016
Data bundles
<p>I loaded 500MB today at 07:15 and at 7:45 I was out of bundle this is ****ing ridiculous how can I finish 500MB for using whatsapp and being on facebook for 2 minutes. I want my data back now or MTN can just cancel this ****ing contract and I will not pay anything. I will move to a different service provider cause i cannot be buying this uch data and have it being used up in a few minutes.</p> <p>Sort this out now. my number is ********** 840</p>
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Please be advised that the invoice for the disputed usage is still unbilled, kindly request for the usage to be validated once the invoice dated 2017-04-13 is finalized.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
Complaints Management Team
Reference Number: ***2
Best regards,
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Please be advised that the invoice for the disputed usage is still unbilled, kindly request for the usage to be validated once the invoice dated 2017-04-13 is finalized.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
Complaints Management Team
Reference Number: ***2
Best regards,
Why should I wait for next month, this is nonsense. i loaded a once off bundle. I WANT MY DATA BACK thats it.
Why should I wait for next month, this is nonsense. i loaded a once off bundle. I WANT MY DATA BACK thats it.
7 days later still no response???????????????????
7 days later still no response???????????????????