HA
Heiko A
1 reviews | Active since Mar 2011
18 Aug 2015, 18:18
Data bundles
Good day!<br> I am unhappy with the data bundle system:<br> At times it tells me I don't have money left like a few moments ago and interrupts my activities and/or my airtime gets deducted eventhough I still have data left!<br> <br> This is not good enough!<br> <br> Please contact me with a solution<br> <br> <br> Thank you<br> <br> Regards<br> H.Anhauser
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Replies (1)
MTN South Africa's replyOfficial
08 Sept 2015, 14:21Hello ChefHighCo,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
please note we have checked your billing and it shows that it is correct
We would like to assure you that we are actively working to improve our service levels.
Regards
Dimakatso
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
please note we have checked your billing and it shows that it is correct
We would like to assure you that we are actively working to improve our service levels.
Regards
Dimakatso
REQ:***
Best regards,
MTN South Africa's reply08 Sept 2015, 14:21
Official
Hello ChefHighCo,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
please note we have checked your billing and it shows that it is correct
We would like to assure you that we are actively working to improve our service levels.
Regards
Dimakatso
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
please note we have checked your billing and it shows that it is correct
We would like to assure you that we are actively working to improve our service levels.
Regards
Dimakatso
REQ:***
Best regards,