Data bundle purchased but not activated

I often burn loyalty points on my phone - this time it's going to make me disloyal.<br> <br> I purchased data bundles using 1700 of my loyalty points to get 24 hour data. I received the 'You have purchased' SMS'. I realised in the morning that the data was not activated, I only found out when I contact MTN through 808 that I had to activate it using *141*6*5*3*1# after being thrown from pillar to post by MTN consultant being asked to call 1555 and 808. I got an error message that read \An error occurred while trying to process your request. We apologise for the inconvenience.(200)'. After several tries