SO
Sandra O
1 reviews | Active since Mar 2014
02 May 2015, 09:45
Data bundle not received.
I haven't received my monthly data bundle in 3 months, and gave up on calling after being on hold for over half an hour. Ridiculous! I don't receive service I pay for, then have to wait half an hour listening to the same horrible quality sound clip. Annoyed!!!
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Replies (1)
MTN South Africa's replyOfficial
02 May 2015, 09:58Hello SandraRSA,
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
Please be advised that your query has been transferred to the relevant functional unit for resolution.
Warm regards,
MTN Service Provider
Ref: USD REQ:***
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
Please be advised that your query has been transferred to the relevant functional unit for resolution.
Warm regards,
MTN Service Provider
Ref: USD REQ:***
Best regards,
MTN South Africa's reply02 May 2015, 09:58
Official
Hello SandraRSA,
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
Please be advised that your query has been transferred to the relevant functional unit for resolution.
Warm regards,
MTN Service Provider
Ref: USD REQ:***
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
Please be advised that your query has been transferred to the relevant functional unit for resolution.
Warm regards,
MTN Service Provider
Ref: USD REQ:***
Best regards,