AM
Ayanda M
1 reviews | Active since Jul 2011
08 Feb 2016, 11:55
Data bundle gone
I bought 1GB of data on the 07/02/2016 next day data gone 0MB. Phoned call center spoke to Veliswa then got transferred to Akhona she then told me that i must request for url report, i was told by Lebogang that i must wait for the 20th to receive the report, miraculous i receive an sms from MTN<br> <br> alert: yesterday data used 81MB
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MTN South Africa's replyOfficial
10 Feb 2016, 09:52Hello AyandaGM,
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly be advised that according to our records a 1GB Fortnightly Data Bundle was purchased on 2016-02-08. Please note that you still have the data loaded on 2016-02-08. Please feel free to contact us on 808 should you require additional information.
We trust that you find the above in order.
Kind Regards
Zukiswa
REQ:***
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly be advised that according to our records a 1GB Fortnightly Data Bundle was purchased on 2016-02-08. Please note that you still have the data loaded on 2016-02-08. Please feel free to contact us on 808 should you require additional information.
We trust that you find the above in order.
Kind Regards
Zukiswa
REQ:***
Best regards,
MTN South Africa's reply10 Feb 2016, 09:52
Official
Hello AyandaGM,
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly be advised that according to our records a 1GB Fortnightly Data Bundle was purchased on 2016-02-08. Please note that you still have the data loaded on 2016-02-08. Please feel free to contact us on 808 should you require additional information.
We trust that you find the above in order.
Kind Regards
Zukiswa
REQ:***
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly be advised that according to our records a 1GB Fortnightly Data Bundle was purchased on 2016-02-08. Please note that you still have the data loaded on 2016-02-08. Please feel free to contact us on 808 should you require additional information.
We trust that you find the above in order.
Kind Regards
Zukiswa
REQ:***
Best regards,