MJ
Melissa J
1 reviews | Active since Jul 2010
20 Jun 2017, 17:03
Data bundle EXPIRED
<p>I purchased a 1 GB data bundle for R160 recently via *141*10#.</p> <p> </p> <p>I am so angry because I received an SMS a couple of days ago informing me that the data bundle will expire in two days.</p> <p> </p> <p>NO WHERE did it state during the purchasing process that this was a limited data bundle.</p> <p> </p> <p>I am really upset about this and hope MTN can extend this bundle for me as it is ridiculous that it only lasts a few days!!!!</p> <p> </p> <p>If I wanted a limited time period data bundle I would have purchased a different one.</p> <p> </p> <p>Very upset about this!</p>
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Replies (2)
MTN South Africa's replyOfficial
22 Jun 2017, 13:05Thank you for your post.
We apologize for any inconvenience incurred.
Kindly be advised the SMS received refer to the previous 100 MB data purchased on the 6 June this was valid for 2 weeks only and expired 21-7.
The 1GB data purchased on the 17-6-2017 only expires only 17-7-2017.
Kind Regards,
Alice van der Merwe
Best regards,
MTN South Africa's reply22 Jun 2017, 13:05
Official
Thank you for your post.
We apologize for any inconvenience incurred.
Kindly be advised the SMS received refer to the previous 100 MB data purchased on the 6 June this was valid for 2 weeks only and expired 21-7.
The 1GB data purchased on the 17-6-2017 only expires only 17-7-2017.
Kind Regards,
Alice van der Merwe
Best regards,
MJ
Melissa J's updateReviewer Update
22 Jun 2017, 13:15Thank you very much for clarifying this! :)
MJ
Melissa J's update22 Jun 2017, 13:15
Reviewer Update
Thank you very much for clarifying this! :)