KM
Kirsty M
1 reviews | Active since Sept 2015
01 Sept 2015, 20:24
Data Bundle Depleted
I bought a 100 MB data bundle at 09h45 this morning and at 18h33 received a notification that my data bundle was depleted. I have already checked my background data and had no programs running. I only made use of Whatsapp during this time and never use Facebook, Instagram etc unless I am in a wifi zone. There is NO WAYS I could have used 100 MB of data in that time. Please can you explain what could have happened???
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Replies (1)
MTN South Africa's replyOfficial
03 Sept 2015, 13:15Hello Kirsty McQuaid,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. According to our records there is 100 MB that is active on the network.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. According to our records there is 100 MB that is active on the network.
Best regards
Mantoa
REQ:***
Best regards,
MTN South Africa's reply03 Sept 2015, 13:15
Official
Hello Kirsty McQuaid,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. According to our records there is 100 MB that is active on the network.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. According to our records there is 100 MB that is active on the network.
Best regards
Mantoa
REQ:***
Best regards,