Data Bundle deal with laptop and modem

On 12 August 2015, I app**** for a contract for a data bundle which included a laptop and modem. I did not receive any feedback and went back to the store every day to enquire. On 14 August 2015, the salesperson re-app**** and I immediately received a sms to inform me that my application has been approved. The salesperson said that they don't have any laptops or modems in stock and it will take a week to arrive. Again, I went back to the store several times, but the goods still were not in stock. The salesperson told me today that it is going to take at least another week. This means I would have been waiting for 3 weeks. He then showed me a list of people waiting for their devices and said that they have all been waiting for a while. He advised me to cancel the application and to go to Pretoria and re-apply there. I then phoned customer care, but they could not find any information of an application made by me.