CC
Corne C

1 reviews | Active since May 2016

11 May 2017, 20:18

Data bundle bought...yet I pay daily for data

<p>I bought a 1GB fortnight data bundle at R89 on 4 May. However since Sunday I receive a daily sms that I used R7 data - sent from MTNDATA. HOW IS THIS Possible????</p>

0
Replies (2)
MTN South Africa
MTN South Africa's reply11 May 2017, 20:43
Official

Thank you for your post.

We apologize for any inconvenience incurred.

You have not assisted us with the prepaid cell number in question, please contact the repaid department on 173 for assistance to see which content service you have subscribe to.

Kind Regards.

Alice van der Merwe

Best regards,

CC
Corne C's update13 May 2017, 02:55
Reviewer Update

No I dont have content subscriptions, and my number was provided to investigate. I dialled *141*5# and confirmed I don't have content services activated. I need a full refund on this, MTN taking chances