ZR
Zaheer R
1 reviews | Active since Feb 2018
16 Feb 2018, 15:46
Data Bundle
i have opted for a Data bundle plan of 10GB anytime but i have recieved only 5GB of data and when i call the customer care they told me that other 5 GB will be loaded in 24 hrs but still not loaded. Again i called again the same reply so i waited for 1 more day but still no date loaded. I am frustrated why they are taking so much time to load a data
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
19 Feb 2018, 22:05Thank you for your post.
We sincere apologized for any inconvenience incurred.
The request was sent to the back end support team to load the correct data on the network to received the correct data monthly.
We are waiting for feedback.
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,
MTN South Africa's reply19 Feb 2018, 22:05
Official
Thank you for your post.
We sincere apologized for any inconvenience incurred.
The request was sent to the back end support team to load the correct data on the network to received the correct data monthly.
We are waiting for feedback.
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,