AS
Asya S
1 reviews | Active since Jun 2011
11 Apr 2016, 17:40
DATA BILLING EXPLOITATION
For months my billing has been significantly high and i contacted MTN on all their platforms and been told that someone will be helping but not luck instead in billing up to R15 000 for data and despite asking for this to be cancelled, no one has done so. Instead they just switched off my number. Currently Itumeleng from MTN has my complaint looking at it but my no is still off. This is unacceptable.
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MTN South Africa's replyOfficial
13 Apr 2016, 23:41Hello Styodana,
Thank you for your post.
I note the query has been attended as the line has been opened for making calls on 12/04/2016.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
Thank you for your post.
I note the query has been attended as the line has been opened for making calls on 12/04/2016.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
Best regards,
MTN South Africa's reply13 Apr 2016, 23:41
Official
Hello Styodana,
Thank you for your post.
I note the query has been attended as the line has been opened for making calls on 12/04/2016.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
Thank you for your post.
I note the query has been attended as the line has been opened for making calls on 12/04/2016.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
Best regards,