EB
Estienne B
1 reviews | Active since Jun 2012
28 Aug 2015, 15:47
Data balances remaining
No one at the call cetres (probably 12 calls) or at 2 x shops or at the centurion service centre can tell me how to monitor my remaining data time for my internet router from a computer. I have heard about 10 different explanations and not only are they all wrong, but I still can't do it ... and please don't tell me keypad za works on a computer
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MTN South Africa's replyOfficial
14 Sept 2015, 16:50Hello Estienne,
Thank you for your post
We are terribly sorry for the inconveniences that you have experienced as a result of this. We completely understand the frustration it causes
Please note to log onto https://mycontract.mtn.co.za and register for MTN Active. Here you will be able to view all account information, remaining data time and statements at your convenience and self service with MTN Active. For more information, or assistance with MTN Active, please call 1761 from your MTN cellphone.
Once again, please do accept our apologies for the lapse in service and the inconvenience it has caused you.
Warm regards,
Keitumetse
REQ:***
Thank you for your post
We are terribly sorry for the inconveniences that you have experienced as a result of this. We completely understand the frustration it causes
Please note to log onto https://mycontract.mtn.co.za and register for MTN Active. Here you will be able to view all account information, remaining data time and statements at your convenience and self service with MTN Active. For more information, or assistance with MTN Active, please call 1761 from your MTN cellphone.
Once again, please do accept our apologies for the lapse in service and the inconvenience it has caused you.
Warm regards,
Keitumetse
REQ:***
Best regards,
MTN South Africa's reply14 Sept 2015, 16:50
Official
Hello Estienne,
Thank you for your post
We are terribly sorry for the inconveniences that you have experienced as a result of this. We completely understand the frustration it causes
Please note to log onto https://mycontract.mtn.co.za and register for MTN Active. Here you will be able to view all account information, remaining data time and statements at your convenience and self service with MTN Active. For more information, or assistance with MTN Active, please call 1761 from your MTN cellphone.
Once again, please do accept our apologies for the lapse in service and the inconvenience it has caused you.
Warm regards,
Keitumetse
REQ:***
Thank you for your post
We are terribly sorry for the inconveniences that you have experienced as a result of this. We completely understand the frustration it causes
Please note to log onto https://mycontract.mtn.co.za and register for MTN Active. Here you will be able to view all account information, remaining data time and statements at your convenience and self service with MTN Active. For more information, or assistance with MTN Active, please call 1761 from your MTN cellphone.
Once again, please do accept our apologies for the lapse in service and the inconvenience it has caused you.
Warm regards,
Keitumetse
REQ:***
Best regards,