Data and sms bundle not supp**** as per contract

MTN decided to make a terrible decision an now giving minutes instead of rand value on phone accounts. My minutes were loaded a week and a half ago but my data and sms' have still not been loaded. Problem with this is I now have to buy extra airtime so that my what's app, email and Internet can work because minutes can be used for this. I called 808 last week Monday and the lady said she will escalate my issue. Since then I have been calling 808 every day but the helpdesk seems to not answer any calls any longer. I even phoned at 19:30 this evening hoping they won't be too busy and can take my call. Still no luck!!!! MTN is very quick to debit the money from my account but then I don't get my sms' and data that I pay for. I am an extremely upset customer at the moment and the fact that the helpdesk is not answering is making me even more upset!<br> I expect my minutes, data and sms' to be provided as per my contract!<br> I truly hope MTN will contact me asap and resolve this issue.