Data and minutes not carried over.

Fed up!!!! Since we upgraded our contracts in September 2022, we had to log tickets every month for data or minutes not being carried over to the next month. This was never a problem. And every month the tickets get closed and we are told it has been resolved. Just to find that next month we need to log another ticket. And in the meantime, MTN is not giving me back the minutes or data that was supposed to be carried over. You are *****ing from me!!! This month again my data was not carried over. I need this matter resolved and I insist on getting my minutes and data from all the previous months back that was not carried over.