<p>So every month I'd buy 2GB's of MTN's expensive data....and it would last me for the month. (30-31 days). </p> <p> </p> <p>This month I've bought 4GB's of data to date and still counting. I bought a gig yesterday and it got depleted in one day. I had to buy another one today and I'm afraid I might not even be able to post this as it might just deplete before I finish typing. </p> <p> </p> <p>How is it possible that 2GB used to last me a month and now a day or three go buy with me having apparently depleted 1GB of data?</p> <p> </p> <p>And please don't tell me what I've downloaded or my surfing history. I know what I did in that one day and that doesn't even compare to what I used to download and how much I used to surf in half a month in August.</p> <p> </p> <p>And then my airtime is somehow automatically reserved for data. With whose permission though? </p> <p> </p> <p>I feel we South Africans are suffering for the nonsense you did in Nigeria. Somehow we are indirectly paying for your debt. </p> <p> </p> <p>Can you try explain how our data is depleting so quickly??? And when you do try explain, kindly make a comparison of my July statement and my current statement. </p> <p> </p> <p>Unfortunately my husband took this contract for me, if it were up to me I would be porting to another network. This is unacceptable. Mtn is *****ing from us. It's disgusting to be exact. </p> <p> </p>
Good day Naledi Gontse Modikoane,
Thank you for your post.
Please accept our apologies for the inconvenience experienced. We completely understand the frustration it has caused.
Kindly be advised that besides internet browsing and downloading , your handset can also generate charges via background activity of applications and automatic running of data applications. Please also avoid having multiple sessions opened.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you and to restore your faith in us.
Regards,
Ayanda
Best regards,
Good day Naledi Gontse Modikoane,
Thank you for your post.
Please accept our apologies for the inconvenience experienced. We completely understand the frustration it has caused.
Kindly be advised that besides internet browsing and downloading , your handset can also generate charges via background activity of applications and automatic running of data applications. Please also avoid having multiple sessions opened.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you and to restore your faith in us.
Regards,
Ayanda
Best regards,
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