Data and Airtime Theft

I purchased R5 Airtime last night bought R1,50 Rush hour could not access the web via Opera Mini except for maybe for a min or two.<br> <br> Balance of R3,50 Gone!<br> <br> I called in this morning and spoke to a consultant who Nokwazi Dlamini who was helpful and ref my call to a Manager by the name of Gugu,<br> <br> This is her response:<br> <br> Even though you purchase a data bundle and do Not use the applications to surf the web The Network uses your airtime even if you have a active Data Bundle!<br> <br> This makes absolutely no sense and Gugu insist that this is the reason for my data and airtime going missing.<br> <br> Once again Mtn Is not Listening !<br> <br> My Question is why are we purchasing data bundles when the Network is still utilizing our Airtime Balance,<br> <br> Mtn Please get back to me with a reasonable explanation and please follow up on my calls from last week regarding this issue.<br> <br> Ps and once again the phone was slammed down on myself by one of your staff !<br> <br> Peter Young<br> <br> [URL Removed]