LM
Lebo M

1 reviews | Active since Oct 2016

15 Oct 2016, 19:48

DATA and AIRTIME has DISAPPREARED!

<p>BOTH MY DATA AND AIRTIME HAS DISAPPEARED. I LOADED AT AROUND 16.50, BY 18;00 it had disappeared. I spoke to MCEBISI, SECHABA at the 173 call centre who were not helpful , ********** put me on hold for almost an hour.</p>

0
Replies (2)
MTN South Africa
MTN South Africa's reply20 Oct 2016, 12:00
Official

Thank you for your post.

We apologize for any inconvenience incurred.

The request has been sent to the 173 department to contact and assist you with proper feedback what happened to the data and airtime loaded.

Kind Regards,

Alice van der Merwe

REQ:***

LM
Lebo M's update20 Oct 2016, 19:15
Reviewer Update

Hi Alice

Please confirm how long 173 will take, as they could not assist me till today they kept refering me to ********** There is seriously a problem. The same thing happened to mysister today, she loaded 100mb of data and it disappeared same time