Data and airtime dissappearence

Item: MTN South Africa
Rating: 1
Author: Ziyanda N

<p>I have always been purchasing 1GB of data every month and it would last me a month. Last month the 1GB of data i bought lasted a week. Its still doing that and on top of it i sometimes use wifi and switch off my data. Mtn is reaping their customers off. Its even expensive to buy data now</p>

Helpful (0)

Replies (2)

MTN South Africa's replyOfficial

31 Jul 2017, 11:48

Good day,

Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.

Kindly provide us with the invoice date that you are querying?

Regards,

Ishie.

Best regards,

MTN South Africa's reply31 Jul 2017, 11:48

Official

Good day,

Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.

Kindly provide us with the invoice date that you are querying?

Regards,

Ishie.

Best regards,

Ziyanda N's updateReviewer Update

31 Jul 2017, 12:40

The purchase was done on the 24/07/17

Ziyanda N's update31 Jul 2017, 12:40

Reviewer Update

The purchase was done on the 24/07/17