1 reviews | Active since Jan 2013
Data Allocation Lower Than Contract Agreement
I upgraded my contract line to a data 20GB anytime and 20GB night time package and since the upgrade i have never got the right data value as per contract agreement i constantly have to call in to complain to have this resolved and nothing has been done to rectify this issue thus far.
Good day,
Thank you for your post.
We apologize for the inconveniences that you have experienced. We completely understand the frustration not getting what you have signed up for causes.
For us to actively assist you with this matter we are going to need you to please send us a copy of your contract. Please send this to ***
Kind Regards,
Kabelo Brett Mosimanyane
Complaints Analyst
Best regards,
Good day,
Thank you for your post.
We apologize for the inconveniences that you have experienced. We completely understand the frustration not getting what you have signed up for causes.
For us to actively assist you with this matter we are going to need you to please send us a copy of your contract. Please send this to ***
Kind Regards,
Kabelo Brett Mosimanyane
Complaints Analyst
Best regards,