1 reviews | Active since Nov 2016

18 Nov 2016, 23:34

data

<p>If I buy something, I consider once I have paid for it, it belongs to me. Not so with your data, if it is not used in the time period you specify, I loose it. Now if you buy a house etc, it is yours, paid with your cash so who the hell gives MTN the right to reclaim unused bought data? That amount to taking what is not yours.</p> <p> </p>

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Replies (1)
MTN South Africa
MTN South Africa's reply23 Nov 2016, 10:15
Official

Good day,

Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.

Kindly note that the data bundles purchased with expiry dates are promos. This is the reason the bundle is offered at the said price. The expiry date is given to you upon purchasing the bundle.

We sincerely hope that this is in order and hope that we are able to restore your faith in us.

Kind regards

Ishie

Best regards,