NG
Nobelungu G
1 reviews | Active since Dec 2018
20 Dec 2018, 21:05
Data
I bought data for R250 this morning at around 5am and it was 10gb at 07:48am received a message that my data is used up. I called in customer care this morning the couldnt see whats happening and was told to call later when i called im told to call in the morning..i want my data back im not happy about the service received
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
09 Jan 2019, 05:46Good day Nobelungu,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused. Please note that your complaint has been escalated through to our billing department for assistance.
Kind regards,
Ishie.
Complaints Management Team.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused. Please note that your complaint has been escalated through to our billing department for assistance.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,
MTN South Africa's reply09 Jan 2019, 05:46
Official
Good day Nobelungu,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused. Please note that your complaint has been escalated through to our billing department for assistance.
Kind regards,
Ishie.
Complaints Management Team.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused. Please note that your complaint has been escalated through to our billing department for assistance.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,