Data
I would like to know why my data is not carried over and have send them a message but they just don't respond
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Replies (2)
MTN South Africa's replyOfficial
23 Jul 2018, 07:21Good day Carike,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly note that we offer different bundle that last for different periods of time. EG, if you purchase a 5GB bundle and select to use it in a week, the bundle needs to be used within that week. If not, the remainder of the bundle would be removed.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,
MTN South Africa's reply23 Jul 2018, 07:21
Official
Good day Carike,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly note that we offer different bundle that last for different periods of time. EG, if you purchase a 5GB bundle and select to use it in a week, the bundle needs to be used within that week. If not, the remainder of the bundle would be removed.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,
's updateReviewer Update
23 Jul 2018, 08:24What happened with the Icasa rules that you cannot just take data away that I paid for. I am sorry but this is contract phines and I pay for it and expect it to be available. You can check on this number as it does nit happen - +27 60 **********
's update23 Jul 2018, 08:24
Reviewer Update
What happened with the Icasa rules that you cannot just take data away that I paid for. I am sorry but this is contract phines and I pay for it and expect it to be available. You can check on this number as it does nit happen - +27 60 **********