DATA

Item: MTN South Africa
Rating: 2
Author: Wayne B

MTN hide behind their invisible E-Mail wall shunting my query from one department to the next! So you never have a PERSON to deal with! <br> After having had two data sticks with them for a while, Mtn decided to \open"my one Data line and a data bill of R2000.00 was made my problem. They immediately cut off my cell and the other Data stick. After a call to them was told to E-Mail customer service"

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Replies (1)

MTN South Africa's replyOfficial

17 Sept 2015, 15:31

Hello wbester8,

Thank you for your post

We would like to sincerely apologize for the inconvenience caused, please note that your requests have been met as per your postings on Hellopeter.

The matter has been escalated to the relevant supervisory team for urgent resolution. They will contact you directly with feedback and an action plan.

Kindly accept our sincere apology for any inconvenience caused.

Warm regards,
Keitumetse
REQ:***

Best regards,

MTN South Africa's reply17 Sept 2015, 15:31

Official

Best regards,

DATA

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