MvdW
Mike van der Walt
1 reviews | Active since Oct 2010
27 Aug 2015, 12:21
data
When I start my 3G modem and IMMEDIATELY check I find that 30 to 40Mb of data already used. Please explain
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MTN South Africa's replyOfficial
14 Sept 2015, 12:18Hello papamike,
Thank you for your post.
We are terribly sorry for the inconveniences that you have experienced as a result of this. We completely understand the frustration it causes.
Kindly be advised that for the first time You are provisioned Pro Rata, Then on second provision going forward you get the full provision.
We would like to assure you that we are actively working to improve our service levels.
Warm Regards
Thabisa
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you have experienced as a result of this. We completely understand the frustration it causes.
Kindly be advised that for the first time You are provisioned Pro Rata, Then on second provision going forward you get the full provision.
We would like to assure you that we are actively working to improve our service levels.
Warm Regards
Thabisa
REQ:***
Best regards,
MTN South Africa's reply14 Sept 2015, 12:18
Official
Hello papamike,
Thank you for your post.
We are terribly sorry for the inconveniences that you have experienced as a result of this. We completely understand the frustration it causes.
Kindly be advised that for the first time You are provisioned Pro Rata, Then on second provision going forward you get the full provision.
We would like to assure you that we are actively working to improve our service levels.
Warm Regards
Thabisa
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you have experienced as a result of this. We completely understand the frustration it causes.
Kindly be advised that for the first time You are provisioned Pro Rata, Then on second provision going forward you get the full provision.
We would like to assure you that we are actively working to improve our service levels.
Warm Regards
Thabisa
REQ:***
Best regards,