AL
Anda L
1 reviews | Active since Mar 2018
14 Feb 2019, 15:09
Data 1.5G gone in Seconds
MTN, Please pay back my Data. I just loaded 1.5G this morning for R189. Now I just received a message that the data is used up. Haybo come on guys this is uncalled for
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MTN South Africa's replyOfficial
15 Feb 2019, 08:49Good day
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note that I investigate and provide feedback to you.
We would like to assure you that we are actively working to improve our service levels.
Warm RegardsZenetta Portia ViljoenComplaints Management team
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note that I investigate and provide feedback to you.
We would like to assure you that we are actively working to improve our service levels.
Warm RegardsZenetta Portia ViljoenComplaints Management team
Best regards,
MTN South Africa's reply15 Feb 2019, 08:49
Official
Good day
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note that I investigate and provide feedback to you.
We would like to assure you that we are actively working to improve our service levels.
Warm RegardsZenetta Portia ViljoenComplaints Management team
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note that I investigate and provide feedback to you.
We would like to assure you that we are actively working to improve our service levels.
Warm RegardsZenetta Portia ViljoenComplaints Management team
Best regards,