sK
sharonlynne K
1 reviews | Active since Apr 2015
10 Jul 2015, 09:09
DATA
i phoned MTN on the 02.07.2015 and asked them to load data on my sons number. data has not come through. i have phoned, emailed and all they give me are stupid reference numbers. this is not on and i am sick to death of MTN and there ********. they need to catch a wake up. <br> <br> i have taken screen shot where i sit for like 14 minutes on the phone waiting for help from the call centre (808). hell they dont want to work well then give the job to other people that actually want to work.<br> <br> i have paid for this stupid data which i have not received. im now having to give my son money everyday to load data. IS MTN REIMBURSING ME ON THIS AS THIS IS THERE F@@@@K UP. I AM SO ANGRY
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MTN South Africa's replyOfficial
23 Jul 2015, 09:09Hello sharon7056,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
According to our records your query has been attended to and the data bundle was loaded on the account.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Bronwyn
REQ:***
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
According to our records your query has been attended to and the data bundle was loaded on the account.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Bronwyn
REQ:***
Best regards,
MTN South Africa's reply23 Jul 2015, 09:09
Official
Hello sharon7056,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
According to our records your query has been attended to and the data bundle was loaded on the account.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Bronwyn
REQ:***
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
According to our records your query has been attended to and the data bundle was loaded on the account.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Bronwyn
REQ:***
Best regards,