PT
Peter T
1 reviews | Active since Sept 2013
21 Dec 2015, 06:08
Damaging to Property While Laying Fibre Cables
MTN recently installed Fibre To The Home on the pavement outside my house in Lonehill.<br> <br> One day they were there - the next day they were gone - presumably on their Christmas break. They left behind a completely destroyed garden and irrigation system. The pipes were not even closed off, let alone repaired, and the sprinkler was damaged beyond repair.<br> Picture link:<br> [URL Removed]<br> <br> MTN - what are you going to do about it ? - I expect you to fix this as soon as possible! <br> (Note this is not Joburg Water pipe relaying damage that was equally as bad!)
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Replies (1)MTN South Africa's replyOfficial
26 Dec 2015, 10:39Hello Camponotus,
Thank you for your post. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the matter has been escalated to the Manager in Network Quality & Coverage, Network Assurance for assistance.
Kind Regards
Nompumelelo
REQ:***
Thank you for your post. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the matter has been escalated to the Manager in Network Quality & Coverage, Network Assurance for assistance.
Kind Regards
Nompumelelo
REQ:***
MTN South Africa's reply26 Dec 2015, 10:39
Official
Hello Camponotus,
Thank you for your post. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the matter has been escalated to the Manager in Network Quality & Coverage, Network Assurance for assistance.
Kind Regards
Nompumelelo
REQ:***
Thank you for your post. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the matter has been escalated to the Manager in Network Quality & Coverage, Network Assurance for assistance.
Kind Regards
Nompumelelo
REQ:***
