DAMAGED TABLET

I upgraded on the 14th of November and bought a Samsung tablet from the ficksburg mtn branch,when i got home i entered my sim card which i bought at Ladybrand mtn branch the Tablet wouldnt read the Sim,i the took the sim out and took the tablet to the nearest Mtn which is the one in Ladybrand the consultant told me that there was nothing that they could do from their side and that i had to take the tablet to hvtc in Bloemfontein,i drove all the way to bloem and booked the phone in,the consultant promised to call me after 2days with a quote but she never did untill i called hvrc two weeks later,and Lerato a Consultant told me that my Tablet was fixed and that it was waiting for quality check then a week later i got an sms that my Tablet was beyond repair,i called the number that appeared at the bottom of the sms and the consultant told me that my phone had liquid damage.<br> <br> Im quite concerned with the way the whole issue turned out because i realy dont know what could have caused the liquid damage as the phone was brand new and the reason for this is because it could not read the sim,i find it very unfair and not acceptable that this is regarded as phsycal damage when i never did an