1 reviews | Active since Mar 2017
DAMAGED GOODS
<p>Returned faulty handset...30 days later still no handset!!</p>
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Please be advised that this has been escalated to the Regional Management to take corrective measures in accordance with our Service level agreements, and you will be advised of the outcome.
Warm regards,
mike
REQ:***
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Please be advised that this has been escalated to the Regional Management to take corrective measures in accordance with our Service level agreements, and you will be advised of the outcome.
Warm regards,
mike
REQ:***
REQ: **********
Just shows you the bad service..7 days after I actually recieved an reply from them and still nothing!!!
NO HANDSET AND NO PHONE CALLS FROM THEM!!
HOW BAD CAN IT GET!!
REQ: **********
Just shows you the bad service..7 days after I actually recieved an reply from them and still nothing!!!
NO HANDSET AND NO PHONE CALLS FROM THEM!!
HOW BAD CAN IT GET!!