Daily Uncapped Data is 150MB!
<p>I bought MTN daily data bundles of "1Day Uncapped Data" for R40. After using 150MB I got a message that I've reached a 'fair use' limit and my speed will 128Kbps going forward. But I was never notified that this will be the case and this essentially makes this bundle 150MB. I normally buy the weekly 1GB for R65 and use as I please with no 'fair use' limits. I feel very cheated as I wouldn't have bought this bundle if I was aware of this nonsense. It is not Uncapped, it's capped at 150MB!</p>
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MTN South Africa's replyOfficial
18 Apr 2017, 07:42Thank you for your post.
We apologize for any inconvenience incurred.
Kindly be advised that before you purchased 1Day Uncapped Data you need to accept the terms and conditions once purchased you have accept this. Please refer back to the terms and conditions.
Please contact the 173 department for further assistance or clarify.
Kind Regard,
Alice van der Merwe
Reference Number: ***8
Best regards,
MTN South Africa's reply18 Apr 2017, 07:42
Official
Thank you for your post.
We apologize for any inconvenience incurred.
Kindly be advised that before you purchased 1Day Uncapped Data you need to accept the terms and conditions once purchased you have accept this. Please refer back to the terms and conditions.
Please contact the 173 department for further assistance or clarify.
Kind Regard,
Alice van der Merwe
Reference Number: ***8
Best regards,
's updateReviewer Update
18 Apr 2017, 14:45Lies! There is no prompt to accept Terms & Conditions BEFORE purchasing data bundles. Only after you have made the purchase you receive an SMS with "Yello! You've successfully loaded a MTN 1 Day Internet Bundle. Please dial *141*5# to activate your Internet Bundle. See www.mtn.co.za for Ts and Cs". This is a Bait-and-switch strategy! You are deceiving customers and that is not acceptable!
's update18 Apr 2017, 14:45
Reviewer Update
Lies! There is no prompt to accept Terms & Conditions BEFORE purchasing data bundles. Only after you have made the purchase you receive an SMS with "Yello! You've successfully loaded a MTN 1 Day Internet Bundle. Please dial *141*5# to activate your Internet Bundle. See www.mtn.co.za for Ts and Cs". This is a Bait-and-switch strategy! You are deceiving customers and that is not acceptable!